Contact

Contact us

For any questions about Ritomira, please email us at the address below.

Email

support@nexus-ai.jp

Our support hours are 10:00 to 18:00 JST on weekdays (excluding weekends and Japanese public holidays). We usually reply within 2 to 3 business days.

When you contact us

Including the following information helps us respond faster.

  • The X account name you registered with
  • Details of your inquiry
  • If you are seeing an error, the error message and what you were doing

Answers to common questions are in the Help Center.